From my experience, the souls of the departed are looking for someone who can hear them and send messages to their loved ones left on earth. Usually, these messages comprise several parts:​​

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• First are the sincere apologies for any pain they caused in the past. Leaving the human body means leaving human limitations, weaknesses, and vices. Souls can objectively look into their past and see what happened. They still remember details of events: why they did “that” or why they said “this”. I usually get these whys spelled out in the first part of a reading. For example, a man whose angry outbursts upset his wife for their entire married life explained to her that he felt (did not know consciously but felt) that she didn’t love him and that these grim feelings led to his behavior. When his wife heard my reading, she agreed and cried. This information did not change the fact that she was upset by and ashamed of his behavior many times in her life, but knowing the reason helped her to forgive him.

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• Second, are the requests to finish work that the departed person had not completed. Souls may also make suggestions about important choices that their loved ones may face on the earth plane.

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• Third, if people depart suddenly or at a young age, their souls usually explain why they made the decision to leave the earth plane. I have encountered several situations where the entire family decided to immigrate to the USA, but one member did not want to go and could not find the strength to say so. Because of this, he or she chose to die - not by suicide, but rather by means of a heart attack or a stroke. In other situations, I have come across individuals who chose to die because they could not make the decision to leave their marriage. It was simply easier for them to die.

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• The last part is usually sending love and wishing the best for their beloved. From my experience, departed souls never ask to grieve forever. On the contrary, they always plead with their loved ones to move on. This is the most important thing we can do for them: to live our lives fully and be happy.

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The only exception to the above is the death of a child. In most cases, it is destiny (or karma, or any name you prefer to call it). I believe that the worst nightmare that can happen to a parent is losing a child. Grief will live with you forever, but I want to free you from one false belief: that this death is your fault. Whatever you do, if it is meant to happen, it will. If you could prevent it today, it will happen tomorrow. Therefore, forgive yourself, and your burden will be lighter.